CAREERS AT SMITH & YORK CO.

NOW HIRING—SALES ASSOCIATE

  

Sales Associate Job Description:

Smith & York Co. is looking for a detail-oriented Sales Associate who possesses excellent customer service skills. The associate will scan the customers’ merchandise selections, ensure that prices and quantities are accurate, accept payments, issue receipts, answer inquiries, and provide helpful information to customers regarding products, promotions, or item locations. The associate will also respond to and address any customer issues, process refunds or exchanges of items, and maintain a clean and organized workspace. To succeed as an associate, candidates should have a strong work ethic and excellent communication skills. The associate should also be highly responsible, attentive at all times to customers’ needs, and committed to providing excellent service.


Responsibilities:


  • Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations
  • Operating scanners, scales, cash registers, and other electronics
  • Balancing the cash register and generating reports for credit and debit sales
  • Accepting payments, ensuring all prices and quantities are accurate, and proving a receipt to every customer
  • Processing refunds and exchanges, resolving complaints
  • Bagging or wrapping purchases to ensure safe transport
  • Following all store procedures regarding coupons, gift cards, or the purchase of specific items
  • Maintaining a clean and organized workspace


Requirements:


  • Weekend availability 
  • Customer service or cashier experience
  • High level of energy with excellent customer service skills
  • Basic math and computer skills
  • Ability to stand, walk, lift heavy items, and work with other team members in a fast-paced environment to provide excellent service
  • Helpful, courteous approach to resolving complaints
  • Valid TN Drivers License


Please submit resumes to info@smithandyork.co


*NO PHONE CALLS, IN-STORE INQUIRIES, OR SOCIAL MEDIA MESSAGES

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